Frequently Asked Questions

1. How do I play?

Play via Website
* Visit our website, www.ogenejackpot.com
* Select the number of tickets you want to purchase 
* Choose your preferred method of payment and make payment (Wallet balance, OPay, Paystack) and follow the prompts to complete payment
* Once payment is confirmed you will receive a confirmation message containing your ticket ID
* Listen to the live shows on the radio station you played. If you win you will be notified on live radio and our customer service.

2. How can I play from my mobile wallet account (OPay, Palmpay, Momo, POS)?

When making a payment, select pay with OPay or Paystack
* Choose bank transfer
* Complete transfer to account provided
* Once payment is confirmed you will receive a confirmation message containing your ticket ID
* Listen to the live shows on the radio station you played. If you win you will be notified on live radio and our customer service.

3. How much does it cost to Play?

Tickets cost ₦500 Per entry

4. Is my stake subject to additional  tax?

No, the ticket price is already tax-inclusive.

5. What do I need to play/participate?

You will need a working phone number, airtime and enough money in your bank account to pay for the ticket(s) you want to buy.

6. Must I register to play?

Registration is not compulsory.

However, you are advised to register to enable you to unlock all of our site features (wallet deposits, secure kyc verification, seamless withdrawals, view transaction history and so on…)

7. How can I change my password?

* On the home or login page, click Forgot Password 
* Enter phone number linked to your account 
* Request OTP & enter the OTP received on your phone
* Enter and confirm your New Password

8. How are the winners selected?

Winners are selected randomly via a random computer-generated mechanism. Entries received after a draw has concluded will automatically be entered into the next upcoming draw.

9. How are the winners announced and how will I know if I am a winner?

* Winners are drawn and called live on air. 
* Listen live to the radio station on which you played and make sure you are close to your phone in case you are called. 
* If you don’t answer when you are called, the round will be re-drawn and another winner selected.
* Winners’ redacted phone numbers will also be posted on the website for security and privacy purposes. 

10. Can I play once and win?

Yes you can.

Note that more entries increases your probability of winning.

11. What is the secret to winning?

Play as many times as possible, but always play responsibly

12. I have played many times. Can you make sure I win?

The more you play, the higher your chances of winning. However, please note that winning is not guaranteed.

13. Can I play with different phone numbers to increase my chances of winning?

No, one player entering the same draw with different phone numbers is considered fraudulent behaviour and as such, grounds for disqualification.

Your phone number is your unique identifier. If you want to enter multiple times, it is advised that you enter with the same phone number.

14. Can I collect my winnings in cash?

No, all winnings will be sent via bank transfer to the winner’s bank account. 

15. What are your terms and conditions?

Click here to view our terms and conditions

 

16. Do you have Jackpots?

Yes, we regulary offer big money Jackpots. Stay tuned to our partner radio stations to keep informed of our upcoming jackpots.

17. Can I win multiple Jackpot prizes in the same round?

No, players can only win once per jackpot round on a selected radio station. (e.g if a jackpot has 3 winners, you can only win 1 of the 3 prizes)

If your number is picked more than once due to system error, only the first prize will be paid.